Payment Policy
Effective Date: August 13, 2024
At Elevatsy, we are dedicated to providing a secure and seamless payment experience for our users. This Payment Policy outlines the payment methods we accept, how transactions are processed, and the terms governing payments made through our platform.
1. Payment Methods
Elevatsy offers the following payment methods for transactions on our platform:
- PayPal: Secure payments through your PayPal account or using PayPal’s guest checkout for credit and debit card transactions.
2. Payment Process
a. Currency
All transactions on Elevatsy are processed in USD. Please ensure that your payment method supports transactions in this currency.
b. Payment Confirmation
Upon completing a transaction, you will receive an email confirmation from Elevatsy at the email address provided during checkout. This confirmation will include details of your purchase and payment.
c. Payment Security
We prioritize your security and use SSL encryption to protect your payment information during transmission. Your payment details are securely processed by PayPal, and Elevatsy does not store any sensitive payment information on our servers.
3. Creator Payment
Elevatsy retains 15% of the total revenue from each promotional deal as a service fee. The remaining 85% will be disbursed to the creator within 1-3 business days after the promotional deal is successfully completed.
4. Refunds and Chargebacks
Please refer to our refund policy for detailed information on our refund process, including eligibility criteria and how to request a refund.
a. Chargebacks
If you believe a charge was made in error or you wish to dispute a charge, please contact us at contact@elevatsy.com before initiating a chargeback. Chargebacks can lead to additional fees and may result in the suspension of your account until the issue is resolved.
5. Subscription Payments
If Elevatsy offers subscription-based services in the future, your payment method will be charged on a recurring basis as outlined in your subscription agreement. You can manage or cancel your subscription through your account settings on the Elevatsy platform.
6. Taxes
Depending on your location, taxes may be applied to your purchase. These taxes will be displayed at checkout and included in the total payment amount.
7. Payment Issues
If you experience any issues during the payment process, such as declined payments or technical difficulties, please contact our support team at contact@elevatsy.com for assistance.
8. Changes to This Payment Policy
Elevatsy reserves the right to update or modify this Payment Policy at any time. Any changes will be effective immediately upon posting on this page, and your continued use of the platform will constitute your acceptance of the new policy.
9. Contact Us
If you have any questions or concerns regarding this Payment Policy, If you have any questions or concerns about these Terms, please start a live chat or contact us at [contact@elevatsy.com] or +44 784 653 1426